delivery and returns


The delivery time is 7-12 calendar days and under no circumstances do they exceed the 30 days which is the legal time limit.


The company accepts returns within reasonable time, only if the company’s workshop confirms that the products have not been worn or used in any way and are genuine. When the consumer returns the product  she/he can choose another product of the same or higher price while paying the difference. If the consumer does not wish to replace it at this time, then the company provides a credit sale which can be used in the future without a time limit in order to replace the product she/he bought. If the consumer wishes to return the product she/he is obliged to have the receipt or the gift card (if it was a present), as well as the characteristic Minas bag. The company does not refund unless someone exercise the withdrawal right within the legal time limit (Withdrawal right).



Dot Galleries Withdrawal Form
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