1.Withdrawal right
The consumer, after the purchase, has the right of withdrawal from the Contract of Sale within 14 calendar days, since the day she/he received the product without the need to explain the reasons of the withdrawal according to the article 3ε Law 2251/1994. The consumer can make a simple statement or can fill in the form provided below (the form is available at the end of the page). When the consumer exercise the right of withdraw, she/he is obliged to return the product within 14 calendar days and the company is obliged to refund her/him in full within 14 calendar days from the day the company was notified. The consumer is charged with a return fee. The consumer does not have the right of withdraw after 14 calendar days from the day of the Contract of Sale.
RETURN FORM FOR WITHDRAWAL
(This form must be filled in and returned, if the right of withdrawal applies.)
DOT GALLERIES LIMITED e-mail: info@dotgalleries.com
I wish to return the following purchase ___________________________________________ ___________________________________________________________________________
Date shipment was received____________________________________________________
Full name ___________________________________________________________________
Address ____________________________________________________________________
Postcode & town/city/state ____________________________________________________
Date _______________Signature________________________________________________
Order number _______________________________________________________________ I
BAN Number of BANK ACCOUNT ________________________________________________
EXCHANGE
(Below must be filled in and returned, if you wish to exchange your product.)
Exchange to
Item no/name/size _____________________________________________________
To help us improve our service, we kindly ask you to choose one of the options below:
The product does not meet my expectations
Please elaborate _______________________________________________________
The product received does not match my order
Please elaborate _______________________________________________________
The product is broken/damaged upon delivery
Please elaborate _______________________________________________________
Other reasons
Please elaborate _______________________________________________________
EXCHANGE
If you wish to exchange a product you purchased, you must pay the shipping costs. If you have any questions or concerns, please do not hesitate to contact us at info@dotgalleries.com or by telephone +30 6956484494. Telephone assistance is available Monday-Friday from 9:00-14:00 CET.